These terms describe what you're agreeing to when you use Hewmark to certify, verify, or manage salvaged-timber provenance records. We've tried to write them the same way we write everything else here — plainly, and without hiding the parts that matter in dense paragraphs.
Hewmark is a provenance certification service: it lets a dealer create signed, tamper-evident records of a timber member's identity, measurements, photographs, and custody history, and lets anyone verify that record's cryptographic integrity.
You must be at least 18 and able to form a binding contract to create a Hewmark account. You are responsible for your account's security, including your device's signing key (see §5).
When you sign and submit a provenance event, you are personally attesting — under your own cryptographic identity, permanently and publicly checkable — that the information in it is accurate to the best of your knowledge. Certification of a member requires meeting documented minimums (multiple distinct photographs, complete measurements, species, and a source-structure statement) before Hewmark will issue a certificate; submitting information you know to be false is a violation of these terms and may result in account termination.
Certification is billed per-lot or via subscription credits, per the pricing displayed at time of purchase. Fees are for the service of recording and hosting the signed record — issued certificates and their public verify pages remain live and checkable regardless of future payment status; we do not hold provenance data hostage to a subscription. Refund requests are handled case-by-case; contact [email protected].
Your device generates its own cryptographic signing key. Hewmark never receives, stores, or has any way to reconstruct your private key. This means:
Certified provenance records and their public verify pages are designed to persist indefinitely, including after account closure or non-payment. You may export your complete registry at any time. See our Privacy Policy for what we collect, why, and your rights around it.
Hewmark is provided "as is." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any structural, financial, or legal outcome arising from reliance on the underlying physical material itself — a certificate speaks to custody and identity, never to fitness for any use. Our total liability for any claim arising from the service is limited to the fees you paid us in the twelve months preceding the claim.
You may stop using Hewmark at any time; export your data first if you want a local copy. We may suspend or terminate accounts that violate §7. As stated in §6, termination does not remove already-issued certificates from public verifiability.
[Pending attorney input — jurisdiction/governing-law clause to be finalized during legal review.]
If these terms change materially, we will update the date above and notify registered dealers by email before the changes take effect.